Weekend Supervisor (Casual) / Royal National Park

/ Youthworks Conference Centres Port Hacking/

Division/branch: Youthworks Conference Centres

Location: Royal National Park (Sutherland), NSW

Job type: Casual (Friday-Sunday, some public holidays included)

Closing date: As soon as the position is filled

Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.

About the role

The Weekend Supervisor is responsible for overseeing Youthworks’ Guest Services & FOH staff members, to deliver high quality and professional service to our guests, as well as liaising with guest groups and other Youthworks departments.

Your responsibilities

  • Provide high quality guest-centered service that achieves a pleasant experience for guests and promotes Youthworks in a positive way

  • Conduct yourself professionally and with a high level of service to guests

  • Ensure that the Centre(s) are properly prepared and ready for each in coming group and reset after each group’s visit

  • Ensure that meal service is provided to guest groups in a timely fashion including liaising with catering staff in regards to meal portions and service of special dietary meals. Where appropriate meal service also includes oversight and instruction of the meal service volunteers

  • Responsible on weekends for the upkeep and general cleanliness of all guest services & front of house related areas such as but not limited to hospitality storage areas, site kitchens, dry stores, etc

You will need to demonstrate

  • Team Management experience

  • Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority 

  • Well-developed written and verbal communication skills with a focus on providing strong customer service  

  • A systematic and focused approach to tasks with a strong attention to detail

  • An ability to work with a wide range of staff to achieve effective outcomes

  • Strong work ethos

  • Good personal presentation

  • Personal Christian faith and willingness to work within an Anglican organisation

 It is desirable that you have hospitality related qualifications and hospitality and customer service experience.

Additional information

Own transport and a current drivers licence is essential as there is no public transport close to the Youthworks Conference Centres Port Hacking.

How to apply

Obtain the Position Description.

Submit in writing a cover letter and resume by clicking 'Apply Now' below.

Additionally, please upload the completed Application Form when submitting your cover letter and resume.

Your application should address all selection criteria listed in the position description and include current qualifications, relevant professional experience and Christian ministry involvement. Please include a past employer and your current church minister as a referee.

Youthworks Conference Centres is committed to participating in the NSW Working with Children Check program, and successful applicants must have a valid Working with Children Check ID number for paid employment before an offer of employment can be made. Persons who are ineligible need not apply.

General enquiries can be directed to humanresources@youthworks.net.

Only candidates with the right to work in Australia may apply for this position.

If your skills are a fit, you will be contacted by a member of our recruitment/HR team.

In order for your application to be processed a completed application form must be submitted.